Frequently Asked Questions
At this time we do not carry the all home DVR.
Your services will not be restored until the power outage in your area is restored.
Yes you would need either a Standard or HD Converter and or an HD/DVR.
* Life Line Basic is not compatible w/ digital equipment
It is possible this could be a router issue instead of a modem issue. Try bypassing the router and directly hooking into the modem for trouble shooting and please call tech support at 888-529-5694.
We do not provide any Anti-Virus protection. It is up to the individual to provide this.
Yes, you can, however please allow for mailing time.
You can now make credit, debit and also ACH savings/checking payments!
Yes, you need to call in to Julie before doing any digging. Dial 811 or visit www.illinois1call.com
Once we have a temporary line laid out we will call in a Julie locate and within a week or two we will come back to bury your cable line. This is also dependant on ground conditions. Heavy rains or frozen ground puts the work out a little bit longer.